XoraPro Market
About XoraPro Market
Updated 15 Aswin 2083 BS (2026-10-01 AD)
The XoraPro Market promise
Draft, under legal review
- You pay the shop when your order arrives or when you collect it, in cash or by QR. We never ask you to pay in advance.
- You get the shop's own invoice with your goods.
- If something is wrong, tell the XoraPro Market Grievance Desk from your order page or at support@xorapro.com. You get a complaint number at once and a written answer within 15 days.
- Goods that are not as described, wrong, faulty or late are taken back and refunded, including tax. Unused goods can be returned with the bill within 7 days, and sealed goods within 15 days with the seal unbroken. Refunds are paid within 7 days.
- If a shop breaks these rules, we take it off the Market.
XoraPro Market is run by M/s N.P. Xora Private Limited as an intermediary. The shop sells to you, delivers, and refunds you. We never hold your money.
About XoraPro Market
- Platform
- XoraPro Market
- Operated by
- M/s N.P. Xora Private Limited, Company Registration No. 387740/82/83, Office of the Company Registrar
- Registered office
- Samakhusi, Kathmandu Metropolitan City, Kathmandu, Nepal
- Type
- XoraPro Market is an intermediary e-commerce platform operated by N.P. Xora Private Limited. Each shop sells, invoices and delivers its own goods.
- PAN
- 623570591 (NPXora is not VAT-registered)
- Contact
- Email: support@xorapro.com
- Complaints
- Complaints and grievances: XoraPro Market Grievance Desk, M/s N.P. Xora Private Limited, Samakhusi, Kathmandu Metropolitan City, Kathmandu, Nepal. Email: support@xorapro.com. Or use "Report a problem" on your order page. We register every complaint at once and reply in writing within 15 days.